All home accessories are delivered from stock. For orders in the Netherlands, ordered before 14:00, will be delivered in 1 to 2 working days. Custom-made products such as nameplates have a delivery time of +3 to 6 weeks.

Important Notice regarding Delivery Times in December:
During the busy month of December, we are unfortunately unable to always keep our usual promise of 1-2 working days delivery time. Due to the enormous crowds surrounding Black Friday, Cyber ​​Monday and Sinterklaas, PostNL is also heavily burdened with processing, scanning and delivering parcels.

We are doing our utmost to deliver your order to you as soon as possible, but ask for your understanding for any delays during this period. Thank you for your patience and trust in us.

Yes, definitely. As soon as we have transferred your package to PostNL, you will receive a track & trace code. How convenient!

Unfortunately, orders cannot be cancelled. Once payment is completed, your package will be packed immediately. You can always return your order once you have received it. See the heading 'returns' for how to return your order.

We do not have a store, Yessential only sells its products online on the webshop. For custom (house) numbers/company lettering it is possible to schedule an appointment.

No, unfortunately that is not possible. Once your order/shipment is with the carrier, we can no longer do anything.

We cannot guarantee that orders can be changed in time. Orders placed during the weekend (Friday after 2:00 PM and Monday morning before 8:00 AM) will be packed outside of customer service hours. No claim can be made on this.

As with most webshops, it is also possible to pay with iDeal, Klarna and Creditcard at Yessential. You can also pay with Bancontact, Apple pay, Trust, Belfius Direct Net and KBC/CBC Payment button.

Please note: Klarna Pay Later is only visible at checkout as a payment method from 35 euros in the Netherlands and Belgium.

Would you rather transfer it? That is also possible. Please contact us by email. Indicate in the email what you want to order, then we will arrange that!

The invoice will be automatically sent to your email address after an order. Are you buying the home accessories for business? Then fill in your company name and VAT number. After completing payment, you will automatically receive your invoice by email.

Yes, the payment is made in the online environment and executed by your own bank. The security of the transaction is guaranteed by your bank. We receive the transaction and can process your order immediately.

Yes, definitely! You can fill in your VAT number at checkout. The VAT will then be automatically transferred. Please note: the VAT number must be registered in VIES .

Good question! In just 4 steps you can mount the Amato house number(s) on the wall where you want it. We have created a step-by-step plan on this page. You will also receive an installation template so that you can easily hang Amato,

Good question! In just 4 steps you have already mounted the Milano house number(s). We have made a step-by-step plan on this page.

You can download them on this page .

For most house numbers we have added a width! Click on the house number you want to order and below the images and above the 'in shopping cart' button the width will appear. See image.

Is the product broken or not working? Don't worry! Go to our return portal and log in with your order number + zip code, take some pictures of it and add this. We will contact you as soon as possible.

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. The costs for returning from your home to the webshop are at your own expense. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To make use of this right, you can contact us via hello@yessential.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

It is possible to return business orders. Unfortunately, we cannot refund the purchase amount. However, we can send a credit note worth the purchase amount by email.

We do not have a store, we only sell the products via the webshop. You can reach us via email hello@yessential.nl. We strive to respond the same day! You can also call us on 085-0806343. We try to answer your question as quickly and as well as possible.

Yes, definitely. After completing the payment, you will receive your invoice by email.

Yes this is possible! Mail to hello@yessential.nl the product and the quantity you want to order. Also add your company name, address and VAT number. As soon as we have received the payment we will send it!

Yes, this is also possible! Mail to hello@yessential.nl for further contact.